Return & Refund Policy
Last updated: September 2026
Weaveev wants you to feel confident when purchasing men's clothing, women's clothing, and accessories from our store. If your purchase does not meet your expectations, you may request a return within 60 days of the delivery date, subject to the requirements outlined below.
Eligible refunds are processed within 12 days after the returned item has been received and reviewed. We do not charge return or refund processing fees.
| Policy Item | Details |
|---|---|
| Return Window | 60 days from the delivery date |
| Refund Processing | Within 12 days after the returned item is received and reviewed |
| Return Fees | No return processing fee |
| Refund Fees | No refund processing fee |
| Refund Method | Refunded to the original payment method when applicable |
To qualify for a return, items should be returned in their original condition and should be suitable for resale.
- Items must be returned within 60 days of delivery.
- Items should be unworn, unused, and in original condition.
- Items should include original tags and packaging when applicable.
- Items must not show signs of washing, alteration, damage, or excessive wear.
- Items should be securely packaged to prevent damage during return transit.
Weaveev may decline a return when an item does not meet the eligibility requirements or has been damaged after delivery through use, improper care, alteration, or other customer-related causes.
Before sending an item back, contact Weaveev support with your order number and the item you would like to return. Our support team will provide the applicable return instructions.
| Step | What to Do |
|---|---|
| 1. Contact Support | Email [email protected] with your order number and return request. |
| 2. Receive Instructions | Follow the return instructions provided by our support team. |
| 3. Prepare the Item | Pack the eligible item securely and include the required order information. |
| 4. Send the Return | Ship the package according to the return instructions provided. |
| 5. Review & Refund | Once received, the returned item is reviewed before the refund is processed. |
Return shipping arrangements may depend on the reason for the return. Please contact Weaveev before sending an item back so that you receive the correct return instructions.
Do not send a return to the business address listed on this page unless our support team specifically instructs you to do so. Using an incorrect return address may delay the processing of your return.
There are no return processing fees. Please retain your return tracking information until your return has been received and processed.
After Weaveev receives the returned item, the item will be reviewed to confirm that it meets the applicable return requirements.
Eligible refunds are processed within 12 days after the returned item has been received and reviewed. No refund processing fee is charged.
Once a refund has been issued, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
Approved refunds are generally issued to the original payment method used to complete the purchase. Weaveev cannot guarantee the processing speed of the customer's payment provider after a refund has been issued.
If the original payment method is no longer available, contact our support team for assistance before requesting a return.
If you receive an item that is damaged, defective, or different from what you ordered, contact Weaveev support as soon as possible.
Please provide your order number and a clear description of the issue. Photos of the item, packaging, shipping label, or other relevant details may be requested to help us review the situation.
Please retain the original packaging until the issue has been resolved.
A return may not be accepted when the merchandise has been significantly altered or damaged after delivery.
- Items returned after the 60-day return period.
- Items showing significant signs of wear or use.
- Items damaged through improper handling or care.
- Items that have been altered or modified after purchase.
- Items returned without sufficient order information for identification.
| Stage | Timeframe |
|---|---|
| Return Request | Within 60 days of delivery |
| Return Shipment | Follow the instructions provided by Weaveev support |
| Return Review | After the returned package is received |
| Refund Processing | Within 12 days after receipt and review |
| Refund Fee | No fee |
- Review the return requirements before sending merchandise back.
- Submit the return request within the 60-day return period.
- Provide accurate order information when contacting support.
- Package returned merchandise securely.
- Keep return tracking information until the return is completed.
- Follow the return instructions provided by Weaveev.
For return or refund questions, please contact our support team.
Store: Weaveev
Email: [email protected]
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Address: 14 Rowan Dr, Garnerville, NY 10923, United States
Contact Support