Privacy Policy

We may collect information that you provide directly, information generated when you use our website, and information received from service providers that help us operate our business.

Information may be collected when you:

• Create or manage an account.
• Place or manage an order.
• Subscribe to communications or marketing messages.
• Contact our customer support team.
• Submit a review, feedback, or other content.
• Browse or interact with our website.

We use personal information for legitimate business purposes, including processing transactions, providing customer support, improving our website, and maintaining the security of our services.

• Process and fulfill orders.
• Arrange shipping and delivery.
• Provide order confirmations and service communications.
• Respond to customer questions and requests.
• Process returns, refunds, and other order-related requests.
• Maintain and improve website functionality.
• Detect, investigate, and prevent fraud or unauthorized activity.
• Analyze website usage and business performance.
• Send promotional communications where permitted by law and applicable preferences.
• Comply with legal and regulatory obligations.

When you place an order, we need certain information to complete the transaction and deliver your purchase. This may include your name, billing information, shipping address, contact details, and order data.

Payment transactions may be processed through third-party payment providers. We do not need to retain complete payment card credentials when those details are processed directly by the applicable payment provider.

We may use cookies and similar technologies to operate our website, remember preferences, understand website activity, maintain security, and improve the shopping experience.

Some cookies may be provided by third-party services that support analytics, advertising, payment processing, or other website functions.

Depending on your browser and location, you may be able to manage or restrict cookies through your browser settings or available consent tools. Disabling certain cookies may affect website functionality.

We may use analytics and technical tools to understand how visitors interact with our website, identify performance issues, measure website traffic, and improve our services.

These tools may collect information such as browser characteristics, device information, pages visited, approximate location derived from technical information, and interaction data.

We may share personal information with service providers and business partners when necessary to operate our store and provide requested services.

We do not sell personal information as part of an ordinary product transaction. Information may be disclosed when required to operate our services, protect our rights, comply with law, or complete a business transaction.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

No method of transmitting or storing information over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through our website.

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The specific retention period depends on the type of information and the purpose for which it was collected.

Depending on applicable law and your location, you may have certain rights regarding your personal information.

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request information about how personal information is used or shared.
• Opt out of certain promotional communications.
• Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

If you receive promotional emails from Weaveev, you may unsubscribe using the unsubscribe option included in the communication.

Even if you opt out of marketing communications, we may continue to send transactional or service-related messages, such as order confirmations, shipping updates, account notices, and responses to customer service requests.

Our website is intended for general audiences and is not directed toward children under the age required by applicable privacy law to provide consent independently.

We do not knowingly request personal information from children in a manner prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review and address the situation.

Our website may contain links to third-party websites, services, or platforms. These third parties operate independently and may maintain their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the applicable privacy policy before providing personal information to a third party.

Depending on the services we use and where you access our website from, personal information may be processed or stored in locations outside your state, province, or country.

Where required, we take appropriate measures to handle personal information in accordance with applicable privacy requirements.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically for the latest information.

If you have questions about this Privacy Policy, want to make a privacy request, or need assistance regarding personal information associated with your order, please contact Weaveev.